In this article, we are going to cover everything you need to know about Infinity’s payment and billing functionality - from selecting a plan and upgrading your account to changing your subscription and credit card details.
Infinity’s Pricing Plans
Infinity has a free 14-day trial and three pricing plans: Standard, Pro and Enterprise. Here are the details of each plan:
You can also choose whether you want to pay monthly or annually.
If you choose to pay monthly, you’ll be paying the full price of $9 per user/month on the Standard plan or $18 per user/month on the Pro plan. Once you become our paying user, your card will be charged at the beginning of each new billing period (one month).
If you choose to pay annually, you will be paying upfront for the upcoming year. In exchange, you’ll get to enjoy a significant discount. In that case, your monthly subscription per member will cost $6 on the Standard plan and $12 on the Pro plan. This amounts to $72 per member annually on the Standard plan or $144 on the Pro plan. This means that paying annually saves you the equivalent of 4 months' worth of subscription per year.
Upgrading Your Workspace
Note: You can only change the billing settings of a workspace if you are the owner of that workspace. If you’re not, you will not get this option.
If you wish to upgrade your workspace, you need to access the Billing section. You can do that from the dashboard by hovering over your workspace and clicking Settings or simply by clicking the stamp that tells you how many days you have left in your free trial.
Or you can do it directly from a board, by clicking the Upgrade button at the top right corner of your board.
In the new screen that appears, click Upgrade Now.
Once you click that button, you’ll be taken to the page where you’ll get to choose among three pricing plans that Infinity offers. Here you’ll be able to see what each plan includes and you’ll get to choose whether you want to be billed monthly or annually.
When you select the plan that best suits your needs, you’ll be taken to the checkout page. Here, you will need to enter your payment details. And on the right-hand side of the page, you’ll be able to see the total price of your subscription - which plan you are on, how much you’re paying, how many people are on your team, the date of your next payment, etc.
Change Billing Plan
Changing your plan - whether you want to upgrade or downgrade - is pretty similar to the process of switching from the free trial to paid.
All you need to do is go to the workspace Billing settings and click Change Plan at the top section of the page.
This will take you to the page where you’ll get to choose a new pricing plan that suits you better.
Adding and Changing Credit Card Information
When you’re paying your Infinity subscription for the first time, you’ll need to enter your credit card details on the checkout page.
If you decide to change your credit card information later, you can do it from the Billing Settings page. In the Payment Methods section, you will find your current credit card info and then you’ll need to click Add Card. Once you click the button, you’ll need to enter your new card info and hit Save Card.
Invoicing and Credits
If you need an invoice to confirm your payments, you can find it in the Billing Settings as well. In the Invoices section, you can check all your latest payments and download the invoices for them.